Transport & Logistics IT Support Adelaide

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  Fortress

  $139/user/month

  Essential Eight · Maturity Level 1

  ✓ Compliant · all 8 of 8 controls at ML1

  Full compliance with the Australian Government's Essential Eight baseline — all eight strategies, implemented, managed and documented so you can prove it.

  Where most businesses land: unlimited support for everything, full Essential Eight compliance, and human threat hunters watching around the clock.

  • Support, unlimited

    Unlimited IT Support — Problems

    When anything breaks — laptop, printer, server, Wi-Fi, software — your team calls, we fix it. No per-incident fees, no hourly rate, no cap: the 15-minute clock disappears entirely. Because calling costs nothing, nobody hesitates to report the small problems — so they never get the chance to become big ones. Priority goes by business impact: if it's stopping work, it jumps the queue.

  • Unlimited IT Support — Everyday Requests

    New starter on Monday? Software to install, permissions to change, a printer that needs configuring? All covered, unlimited, no extra charge. Your team asks through the portal or picks up the phone and it's done — a full IT department on call, without the salaries.

  • Your Dedicated Account Manager

    The service desk fixes what breaks; your Account Manager owns where your technology is going. One named person who knows your business — not a rotating cast. At regular reviews they walk you through your Essential Eight Cyber Security Scorecard — what improved, what's exposed, what's worth doing next and what isn't — and when you ring with a half-formed "could we…?", they already know your setup well enough to give you a straight answer.

  • Security, complete

    Complete Essential Eight (Maturity Level 1)

    Fortress is where real compliance starts. All eight of the Australian Government's Essential Eight strategies — application control, patching applications and operating systems, macro settings, application hardening, restricted admin privileges, multi-factor authentication and regular backups — implemented, managed and documented. When your insurer, your biggest client or a government tender asks about your security posture, you have a real answer.

  • Application Allowlisting (ThreatLocker)

    Defender blocks software known to be bad. ThreatLocker works the other way around: nothing runs unless it's on your approved list — in their words, "if it is not allowed, it does not run." Ransomware doesn't run. A dodgy download doesn't run. Approved software is also ringfenced, so your PDF reader can open documents but can't reach into your files or out to the internet. Application control is the first strategy of the Essential Eight — it's a key reason Fortress reaches full compliance.

  • 24/7 Attack Detection & Response (Huntress Managed EDR)

    Antivirus stops the attacks the world already knows about; EDR is for the ones nobody has seen yet. Huntress watches the behaviour of every computer for the tell-tale signs of an intruder — a foothold hidden in a legitimate program, ransomware warming up, an attacker moving between machines — and real analysts in a 24/7 security operations centre review what it finds. When something is genuinely wrong, they isolate the machine and evict the intruder. Average response: eight minutes. At 2pm or 2am.

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• Knox

  $179/user/month

  Essential Eight · Maturity Level 2

  ✓ Compliant · all 8 of 8 controls at ML2

  Maturity Level 2 — stronger protection for businesses adversaries deliberately target, and the level expected for government and defence work.

  Businesses handling sensitive data or working with government, defence and regulated industries — where compliance isn't optional.

  Everything in Fortress, plus

  • Compliance & data

    Advanced Cybersecurity (Essential Eight Maturity Level 2)

    Level 1 stops opportunists. Level 2 is built for adversaries who pick their targets — because of what you do, what you hold, or who your clients are. Application control tightens, patching windows shrink, MFA expands, admin privileges narrow. For government and defence work, ML2 is frequently the entry ticket. We implement every control, keep the documentation current, and stand beside you at audit time.

  • Defence Industry Compliance (DISP Ready)

    If you work with Defence — directly or in the supply chain — DISP security standards aren't negotiable; without them you can't hold the contracts. We implement the required controls, configure your systems to DISP guidelines, maintain the paperwork and walk you through assessment. Already in the sector? You stay eligible without the stress. Trying to enter it? This is the technical foundation to bid.

  • Sensitive Data Protection

    Most data leaks aren't hacks — they're a tired employee emailing the wrong attachment to the wrong person. Microsoft Information Protection finds your sensitive data — tax file numbers, credit cards, Medicare numbers — wherever it lives, labels it, and stops it being forwarded, shared or downloaded where it shouldn't be. The label travels with the document. For DISP, ISO 27001 and Privacy Act obligations, it's protection you can demonstrate, not just claim.

  • 100GB Email Storage Per Person

    Double the mailbox, and the most Microsoft offers — for businesses where email is the record: contracts, drawings, advice, compliance history. Even your heaviest users won't hit the ceiling.

  • Compliance Evidence & Reporting

    Knox doesn't just implement the controls — it documents them. You get the audit-ready evidence pack that DISP assessors, ISO 27001 auditors, cyber insurers and enterprise clients ask for: what's in place, how it's configured, and proof it's maintained and reviewed. When someone asks you to demonstrate your security, you hand them a document instead of scrambling.

  • Advanced threat defence

    One Security Picture (Microsoft Defender XDR)

    An attack isn't one event — credentials stolen by email, then files touched, then privileges escalated. If your tools work in silos, nobody sees the pattern. Defender XDR joins every signal — email, devices, identities, cloud apps — into a single picture, so our analysts see the whole attack chain at once and shut down every part of it together.

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• Titan

  $219/user/month

  Essential Eight · Maturity Level 3

  ✓ Compliant · all 8 of 8 controls at ML3

  Maturity Level 3 — the highest level, built to withstand determined, well-resourced, targeted attackers. For those who can't afford "almost."

  Chosen by organisations where a breach would be catastrophic — defence primes, health, finance and legal. The standard for those who can't afford "almost."

  Everything in Knox, plus

  • Maximum protection · Maturity Level 3

    Maximum Cybersecurity (Essential Eight Maturity Level 3)

    The ceiling of the framework — designed with determined, well-resourced and state-sponsored attackers in mind. Every one of the eight controls implemented at full strength, maintained and validated continuously so you meet the standard every day, not just at audit. Typically held by organisations with classified information, critical infrastructure or high-value intellectual property.

  • Critical Vulnerabilities Patched Within 48 Hours

    At Maturity Level 3 the patching window tightens to its strictest: critical vulnerabilities in internet-facing services and key software are fixed within 48 hours of a patch being available — not at the next maintenance window. We track your exposure continuously, so the clock starts the moment a fix exists.

  • Application Control at Maximum Strength

    Application control runs at its strictest setting — only approved software executes, approved applications are ringfenced so they can't be turned against you, and the allowlist itself is validated against Microsoft's recommended block rules. This is the control that stops ransomware and never-before-seen malware from running at all.

  • Hardened Apps, Browsers & PowerShell

    The full Essential Eight user application hardening at Maturity Level 3: web browsers, Microsoft Office and PDF software are blocked from launching other programs or running unvetted web content, risky scripting like Windows PowerShell is locked down and its use logged, and legacy components attackers exploit are removed. It closes the small, technical gaps that sophisticated attackers rely on once the obvious doors are shut.

  • Centralised Logging & Monitoring

    Security events from across your environment are collected centrally, protected from tampering, and monitored. If something does happen, there's a complete, trustworthy record to investigate and report from — the difference between "we think we're fine" and being able to prove exactly what occurred.

  • Privileged Access Tightly Controlled & Logged

    The administrative accounts attackers most want are the hardest to get and the most closely watched: access is restricted, granted only when it's genuinely needed, and every privileged action is logged. At ML3, no-one holds permanent keys to everything.

  Start with Titan

Minimum 5 users on all plans.Add-ons available on every plan: Microsoft Copilot AI · Azure & AWS virtual servers.